Payment methods

The following payment methods are offered for Germany: Credit card, PayPal, Amazon Payments, prepayment, payment on delivery and DIRECTeBanking.

The following payment methods are offered for standard parcel delivery for Austria, Switzerland, Bulgaria, Greece, Croatia, Malta, Poland, Romania, Russia, Slovakia, Slovenia, Czech Republic, Hungary, Cyprus, Italy, France, UK, Netherlands, Belgium, Spain, Sweden, Denmark, Norway and Finland: Credit card, PayPal, prepayment.

Delivery to Switzerland For deliveries to Switzerland the price of the item already includes the sales tax (VAT) as well as all customs duties and handling fees

By credit card

The AIGNER Online Shop accepts VISA, Mastercard and American Express. Your credit card account will be debited once you complete the order.

3-D Secure is the security standard for online payments. Through 3-D Secure's additional authentication step, the card holder is able to shop online significantly more securely. How do you recognise if a website's payment procedure is 3-D Secure? Look for the "Verified by Visa", "MasterCard SecureCode" and "American Express SafeKey" symbols, which all use 3-D Secure to achieve substantially improved security compared to other payment procedures. By including additional authentication through entry of a personal Secure Code, the card holder provides authorisation for their bank to complete the transaction.

THE AUTHENTICATION PROCESS

1. The card holder enters their card number and personal details on the payment page of a website, as usual.
2. The online retailer sends a request to the card holder's bank to authorise the transaction.
3. The bank opens their own secure channel to confirm the card holder's identity.
4. The card holder enters their personal Secure Code, and it is verified by the bank (within seconds).
5. The bank confirms the identity of the card holder.
6. The online transaction is completed.

By PayPal

You pay the invoice amount via the online retailer PayPal. If you are not already registered there, you will need to register first, then you will have to prove your identity by means of your login data and then confirm the payment instruction to us (in exceptional cases you might be able to use guest access). You will receive further advice during the order process.

Amazon payments

With Amazon Payments you are able to use your payment options and addresses, saved with your Amazon account, fast and secure. Also you have the buyers protection and A to Z guarantee, provided by Amazon.

By prepayment:

If you choose prepayment as the payment method, we will provide you with our bank details in the order confirmation and will deliver the goods upon receipt of payment. After receipt of the order confirmation via email, the customer must transfer the invoice amount indicating the invoice number within 3 working days to the accounts specified by AIGNER. If AIGNER can not determine receipt of payment after 10 working days, AIGNER reserves the right to cancel the order.

By payment on delivery

If you choose payment on delivery as the payment method, an additional amount of €6.50 will be charged. Additionally, €2.00 must be paid directly to the delivery agent. Payment on delivery is only available in Germany.

By DIRECTeBanking

The payment method DIRECTeBanking is only available in Germany. In this case, we immediately receive the transfer credit. This will speed up the entire order process. You only need an account number, sort code, PIN and TAN for this. By means of the secure payment form of Sofort AG, which is not accessible for retailers, DIRECTeBanking carries out an automated transfer from your online bank account in real time. The purchase price is transferred immediately and directly to the bank account of the retailer. If you choose DIRECTeBanking, a pre-filled in form will open at the end of the order process. This form already contains our bank details. Additionally, the transfer amount and the reference are already indicated in the form. You only have to choose the country, in which you have you online account, and fill in the sort code. Then you fill in the same data as when registering for online banking (account number and PIN). Confirm your order by entering the TAN. You will immediately receive a confirmation of the transaction. In principle, every internet user can choose DIRECTeBanking as the payment method, if he/she has an activated online account with a PIN/TAN procedure. Please note that a few banks do not yet provide DIRECTeBanking. More information on whether your bank supports this service can be found here: https://www.sofort.com/ger-DE/general/fuer-kaeufer/fragen-und-antworten/
The DIRECTeBankingpayment method is only available in Germany.

If you choose the DIRECTeBanking payment method, an additional 0.00 percent of the purchase price will be charged.