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Payment

Payment methods

The following payment methods are offered for Germany: Credit card, Klarna, PayPal, Amazon Payments and prepayment.

The following payment methods are offered for standard parcel delivery for Austria, Switzerland, Bulgaria, Greece, Croatia, Malta, Poland, Romania, Russia, Slovakia, Slovenia, Czech Republic, Hungary, Cyprus, Italy, France, UK, Netherlands, Belgium, Spain, Sweden, Denmark, Norway and Finland: Credit card, PayPal and prepayment.

Delivery to Switzerland For deliveries to Switzerland and Norway the price of the item already includes the sales tax (VAT) as well as all customs duties and handling fees

By credit card

The AIGNER Online Shop accepts VISA, Mastercard and American Express. Your credit card account will be debited once you complete the order.

3-D Secure is the security standard for online payments. Through 3-D Secure's additional authentication step, the card holder is able to shop online significantly more securely. How do you recognise if a website's payment procedure is 3-D Secure? Look for the "Verified by Visa", "MasterCard SecureCode" and "American Express SafeKey" symbols, which all use 3-D Secure to achieve substantially improved security compared to other payment procedures. By including additional authentication through entry of a personal Secure Code, the card holder provides authorisation for their bank to complete the transaction.

THE AUTHENTICATION PROCESS

1. The card holder enters their card number and personal details on the payment page of a website, as usual.
2. The online retailer sends a request to the card holder's bank to authorise the transaction.
3. The bank opens their own secure channel to confirm the card holder's identity.
4. The card holder enters their personal Secure Code, and it is verified by the bank (within seconds).
5. The bank confirms the identity of the card holder.
6. The online transaction is completed.

Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.

Pay in [14] days: The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: United Kingdom, Germany, Sweden, Norway, Denmark, Finland, Austria and the Netherlands.

Slice it: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here for the markets where this payment method is available: Austria, United Kingdom, Germany, Sweden, Norway, Denmark, Finland.

Direct bank transfer: Available in Germany, Austria, Belgium, Italy, Spain, Poland and the Netherlands. Your account will be debited directly after placement of your order.

The payment methods Pay in [14] days, Slice It and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on Klarna. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

PayPal

You pay the invoice amount via the online retailer PayPal. If you are not already registered there, you will need to register first, then you will have to prove your identity by means of your login data and then confirm the payment instruction to us (in exceptional cases you might be able to use guest access). You will receive further advice during the order process.

Amazon payments

With Amazon Payments you are able to use your payment options and addresses, saved with your Amazon account, fast and secure. Also you have the buyers protection and A to Z guarantee, provided by Amazon.

By prepayment

If you choose prepayment as the payment method, we will provide you with our bank details in the order confirmation and will deliver the goods upon receipt of payment. After receipt of the order confirmation via email, the customer must transfer the invoice amount indicating the invoice number within 3 working days to the accounts specified by AIGNER. If AIGNER can not determine receipt of payment after 10 working days, AIGNER reserves the right to cancel the order.