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30 day return policy

Contact

Do you have any Questions? Please use the contact form or call one of the given hotline numbers.
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Service-Hotline for general questions


Monday to Thursday 09:00 AM – 05:00 PM
Friday 09:00 AM – 01:00 PM

Phone: +49 (0) 89-76993-0
Fax: +49 (0) 89-7607785
E-Mail: [email protected]

Customer service

Monday to Thursday 09:00 AM – 06:00 PM
Friday 09:00 AM – 03:00 PM

Phone: +49 (0) 89-76993-270
Fax: +49 (0) 89-7607785
E-Mail: [email protected]

Service-Hotline for the online store

Monday to Thursday 09:00 AM – 06:00 PM
Friday 09:00 AM – 03:00 PM

Phone: +49 (0) 89-76993-322
Fax: +49 (0) 89-7607785
E-Mail: [email protected]

Please find our worldwide service partner for watches & jewelry here.